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FAQ

  • Can I upload my own design for printing?
    Yes, you can upload your design files directly through our website or email them to us for processing.
  • What file formats do you accept for printing?
    We accept most standard file formats including PDF, JPG, PNG, and EPS. If you’re unsure, feel free to contact us for assistance.
  • How do I pick up my order?
    You can pick up your completed order at our location during business hours, by appointment only.
  • What types of printing services do you offer?
    We specialize in business cards, flyers, brochures, banners, signs, decals, canvas prints, and more.
  • What is the turnaround time for printing orders?
    Turnaround times vary depending on the size and complexity of the project, but most orders are completed within 2–5 business days.
  • Do you offer design services if I don’t have my own artwork?
    Absolutely! Our team can assist with creating custom designs tailored to your needs.
  • Do you offer document shredding services?
    Yes, we partner with Shred-It for secure document destruction.
  • Are scanned files searchable?
    Yes, we provide keyword-searchable files in formats such as PDF.
  • What types of documents can you scan?
    We can scan everything from standard-sized documents to large-format materials like blueprints and historical records.
  • Is there a minimum order for custom apparel?
    Minimum order quantities vary by item. Contact us for details specific to your order.
  • How long does it take to complete custom apparel orders?
    Typically, custom apparel orders are completed within 7–10 business days.
  • What apparel items do you customize?
    We offer custom t-shirts, hoodies, hats, and embroidered items.
  • What payment methods do you accept?
    We accept all major credit cards, and PayPal. Invoices can be arranged for government and corporate clients.
  • Do you offer delivery or shipping?
    Yes, we provide local delivery within Washington, DC, and shipping nationwide.
  • Can I pick up my order in-store?
    Yes, but our location is pickup-only and by appointment. Be sure to schedule a time for your visit.
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